The 1xBet Malaysia Privacy Policy explains how personal data is collected, processed, and safeguarded when you use 1xbet online casino and sportsbook services. Processing follows international privacy standards and local Malaysian compliance requirements. Data is handled to support account creation, identity checks, secure payments in MYR, fraud monitoring, and responsible gaming. All storage uses controlled systems with encryption and limited access. Disclosures only occur under lawful bases such as regulatory requirements or contractual necessity. Contact channels exist for Malaysian users seeking help with privacy or the 1xbet refund policy.
Scope and Objectives of the 1xBet Privacy Policy
- The policy outlines:
- Scope: applies to sportsbook, casino, live dealer, eSports, and related services in Malaysia.
- Objective: to ensure fair handling of personal data, safe transactions, and compliance with licensing.
- Oversight: 1xBet operates as an 1xbet official platform with clear commitments to player safety and privacy.
Collection and Use of Player Data on 1xBet
Types of Data Collected
- Personal details: name, date of birth, ID/passport.
- Contact data: email, phone, address for communication and verification.
- KYC documents: identity scans, proof of address.
- Payment details: bank account, card tokens, e-wallet references (for deposits, withdrawals, and under AML).
- Gaming history: wagers, limits, bonus use; supports responsible play and disputes.
- Device & logs: IP, cookies, session IDs; used for fraud prevention and account security.
Data Usage Table
| Data Type | Purpose | Legal Basis |
| Identity & KYC | Verify eligibility, secure access | Legal obligation, AML rules |
| Contact details | Notifications, alerts, support | Contractual necessity |
| Payments (MYR) | Deposits, withdrawals, refunds | 1xbet refund policy, AML |
| Gaming history | Fair play, responsible gaming | Legitimate interests |
| Cookies/logs | Session security, preferences | Consent/legitimate interests |
Ensuring Data Protection and User Safety at 1xBet
Security Controls
- TLS 1.2/1.3 encryption for all sessions.
- AES-256 encryption for stored sensitive data.
- PCI-aligned payment gateways; withdrawals tied to KYC.
- Two-factor authentication options for account login.
- Access control with least-privilege rules and logging.
- Regular audits and compliance reviews.
Incident response protocols with email notification.
Security Features and Benefits
| Feature | What it Means | Benefit to Player |
| SSL/TLS session protection | Encrypted connections | Safe betting & transactions |
| AES-256 encryption | Strong storage security | Reduced exposure of data |
| Verified payment gateways | Tokenised deposits/withdrawals | Safer payouts and refunds |
| 2FA | Extra login protection | Lower takeover risk |
| Audit & monitoring | Ongoing oversight | Transparency & trust |
Player Rights Under 1xBet Malaysia
Players can exercise rights through account tools or support channels:
- Access: see what data is stored.
- Rectification: correct inaccurate details.
- Erasure: request deletion when legally allowed.
- Restriction/Objection: limit certain processing (e.g., marketing).
- Portability: request structured copies for transfer.
- Refunds: requests handled under 1xbet refund policy.
Rights and Actions
| Right | Description | How to Exercise |
| Access | Know what data is held | Account tools/support email |
| Rectification | Fix errors in stored information | Submit updated docs |
| Erasure | Delete data if retention not required | Privacy request |
| Portability | Receive copy in machine-readable form | Support ticket |
| Refund policy | Request refunds under official rules | Contact payments team |